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Recognitions

Learn everything about giving and receiving recognitions on the Rewards Platform.

What are Recognitions?​

Recognitions are the heart of the platform - they're public acknowledgments of your colleagues' contributions, aligned with company values and backed by points.

Giving Recognition​

When to Recognize​

Recognize colleagues when they:

  • Go above and beyond their role
  • Demonstrate company values
  • Help team members
  • Achieve significant milestones
  • Show exceptional work quality
  • Contribute to team success

Recognition Components​

Every recognition includes:

  1. Recipient: The person being recognized
  2. Company Value: The value they demonstrated
  3. Message: Your description of what they did
  4. Points: Tangible reward from your allowance
  5. Attachments (optional): Supporting media

Creating a Recognition​

  1. Navigate to the dashboard
  2. Click the recognition input box
  3. Fill in all required fields:
    • Select recipient
    • Choose company value
    • Write meaningful message
    • Assign points (1-100 typically)
    • Add attachments if relevant
  4. Review and click "Give Points"

Writing Effective Messages​

Structure your recognition:

  • What: Describe the specific action
  • How: Explain how they did it
  • Impact: Share the positive outcome

Example:

"John led the Q4 planning session with incredible organization. He created a detailed agenda, facilitated productive discussions, and ensured everyone's voice was heard. Thanks to his leadership, we aligned on our goals 2 weeks ahead of schedule!"

Point Allocation Guidelines​

Consider these factors when assigning points:

  • Impact: How significant was the contribution?
  • Effort: How much work did it require?
  • Scope: Did it affect the team, department, or company?
  • Timing: Was it urgent or time-sensitive?

Typical Allocations:

  • Small helpful actions: 5-10 points
  • Significant contributions: 20-50 points
  • Major achievements: 50-100 points

Adding Attachments​

Enhance your recognition with:

  • Images: Screenshots, photos of achievements
  • Videos: Recorded messages, project demos
  • Documents: Reports, presentations

Supported formats:

  • Images: JPG, PNG, GIF
  • Videos: MP4, MOV
  • Documents: PDF, DOCX, XLSX

File size limits:

  • Images: Up to 10MB
  • Videos: Up to 50MB
  • Documents: Up to 20MB

Receiving Recognition​

Notifications​

You'll be notified when you receive a recognition via:

  • In-app notifications
  • Email (if enabled)
  • Mobile push notifications (if enabled)

Viewing Your Recognitions​

Access all recognitions you've received:

  1. Go to your Profile
  2. Click "Recognitions Received" tab
  3. Filter by date, value, or giver

Responding to Recognition​

When you receive a recognition:

  • Thank the giver: Comment to show appreciation
  • Share it: Amplify the recognition
  • Reflect: Consider how to continue demonstrating that value

Recognition Types​

Peer-to-Peer​

  • Most common type
  • Colleagues recognizing colleagues
  • Builds team culture

Manager-to-Employee​

  • Leadership recognition
  • Often for major achievements
  • May carry more points

Team Recognition​

  • Recognize entire teams
  • Points distributed among members
  • Celebrates collaborative success

Company Values​

Available Values​

Your organization has defined specific values for recognitions. Common examples:

  • Innovation
  • Teamwork
  • Excellence
  • Customer Focus
  • Integrity
  • Leadership

Choosing the Right Value​

Match the value to the behavior:

  • Innovation: Creative solutions, new ideas
  • Teamwork: Collaboration, helping others
  • Excellence: High-quality work, attention to detail
  • Customer Focus: Prioritizing customer needs
  • Integrity: Ethical behavior, transparency
  • Leadership: Guiding others, taking initiative

Recognition Feed​

Feed Visibility​

Recognitions appear in:

  • Main dashboard feed
  • Recipient's profile
  • Giver's profile
  • Department/team feeds (if filtered)

Privacy​

All recognitions are visible to:

  • All employees in your organization
  • This promotes transparency and culture

Recognition Analytics​

Track Your Impact​

View statistics about your recognition activity:

  • Total recognitions given
  • Total recognitions received
  • Points given vs. received
  • Most used values
  • Recognition trends over time

Leaderboards​

See how you rank:

  • Top recognition givers
  • Top recognition receivers
  • Department rankings
  • Value-specific rankings

Best Practices​

Recognition Tips
  1. Be timely: Recognize soon after the action
  2. Be specific: Describe exactly what happened
  3. Be genuine: Write from the heart
  4. Be consistent: Make recognition a habit
  5. Spread the love: Recognize different people
  6. Use your allowance: Don't let points go unused

Common Mistakes to Avoid​

❌ Generic messages: "Good job!" ✅ Specific praise: "Your detailed analysis helped us identify the root cause"

❌ Delayed recognition: Weeks after the fact ✅ Timely recognition: Within days of the contribution

❌ Same people: Only recognizing your close colleagues ✅ Diverse recognition: Acknowledge contributions across teams

Recognition Etiquette​

Do's​

  • Recognize publicly when appropriate
  • Be authentic and specific
  • Acknowledge team efforts
  • Respond to recognitions you receive
  • Share recognitions that inspire you

Don'ts​

  • Don't give empty recognitions for points
  • Don't use recognition for criticism
  • Don't expect recognition in return
  • Don't hoard your points allowance
  • Don't recognize yourself

Troubleshooting​

Can't Find a User​

  • Check spelling
  • Try searching by email
  • Ensure they're active in the system
  • Contact admin if user should exist

Recognition Not Posting​

  • Check internet connection
  • Verify all required fields are filled
  • Ensure you have sufficient points
  • Try refreshing the page

Attachments Not Uploading​

  • Check file size limits
  • Verify file format is supported
  • Try a different file
  • Check internet connection

Next Steps​