Admin Guide Introduction
Welcome to the administrator guide for the Rewards Platform.
Who is This Guide For?
This guide is designed for:
- System administrators
- HR managers
- Platform managers
- Anyone with administrative access
Administrator Responsibilities
As an administrator, you can:
- Manage users and permissions
- Configure company values
- Create and manage rewards
- Design quests and challenges
- Monitor analytics and engagement
- Manage announcements and news
- Configure system settings
Getting Started
If you're new to administering the platform:
- Review the Admin Overview
- Familiarize yourself with User Management
- Configure Company Values
- Set up the Rewards Catalog
Admin Dashboard
Access the admin dashboard at /dashboard/admin to manage all aspects of the platform.
Key Admin Features
User Management
- Add, edit, and deactivate users
- Manage departments and teams
- Assign roles and permissions
- Bulk import users
Recognition Configuration
- Define company values
- Set point allowances
- Configure milestones
- Manage recognition settings
Rewards & Incentives
- Create reward catalog
- Manage inventory
- Process redemptions
- Configure pricing
Engagement Tools
- Create quests
- Post announcements
- Publish company news
- Design campaigns
Analytics & Reporting
- View engagement metrics
- Track recognition trends
- Monitor point distribution
- Export reports
Best Practices
Admin Tips
- Regularly review analytics
- Keep the rewards catalog fresh
- Communicate platform updates
- Respond to user feedback
- Monitor engagement trends
Support
For administrator support:
- Review relevant documentation sections
- Contact platform support
- Join the admin community