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User Management

Manage users, permissions, and organizational structure.

Adding Users​

Single User​

  1. Navigate to Admin > Users
  2. Click "Add User"
  3. Enter user details (name, email, department, role)
  4. Set initial password
  5. Click "Create User"

Bulk Import​

  1. Download CSV template
  2. Fill in user data
  3. Upload CSV file
  4. Review and confirm
  5. Users are created and notified

Managing Users​

Edit User​

  • Update profile information
  • Change department/role
  • Reset password
  • Adjust permissions

Deactivate User​

  • Deactivate instead of delete to preserve history
  • Deactivated users cannot log in
  • Recognition history is maintained

Reactivate User​

  • Restore access for previously deactivated users
  • All history is preserved

User Roles​

Employee​

  • Standard user access
  • Can give and receive recognitions
  • Can redeem rewards

Manager​

  • Employee permissions plus:
  • View team analytics
  • Approve certain rewards

Admin​

  • Full platform access
  • User management
  • Configuration control

Departments​

Creating Departments​

  1. Go to Admin > Departments
  2. Click "Add Department"
  3. Enter department name
  4. Assign department head
  5. Save

Managing Departments​

  • Edit department details
  • Assign users
  • View department analytics

Permissions​

Control what users can do:

  • Give recognitions
  • Redeem rewards
  • View analytics
  • Access admin features

User Analytics​

Track user engagement:

  • Login frequency
  • Recognition activity
  • Points earned/given
  • Reward redemptions

Next Steps​