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Admin Overview

A comprehensive overview of the Rewards Platform administration.

Admin Dashboard​

The admin dashboard (/dashboard/admin) provides centralized access to all administrative functions.

Dashboard Sections​

  • Overview: Key metrics and recent activity
  • Users: User management and bulk operations
  • Values: Company values configuration
  • Rewards: Catalog and redemption management
  • Quests: Quest creation and monitoring
  • Analytics: Engagement metrics and reports
  • Settings: System configuration

Key Metrics​

Monitor platform health through:

  • Total active users
  • Monthly recognitions
  • Points distributed
  • Rewards redeemed
  • Quest completion rates
  • Engagement trends

Common Admin Tasks​

Daily Tasks​

  • Review new recognitions
  • Monitor user activity
  • Respond to support requests

Weekly Tasks​

  • Check analytics
  • Update rewards catalog
  • Review quest progress

Monthly Tasks​

  • Generate reports
  • Plan new quests
  • Review and adjust allowances
  • Analyze engagement trends

Admin Permissions​

Different admin roles may have different permissions:

  • Super Admin: Full access to all features
  • HR Admin: User and recognition management
  • Rewards Admin: Catalog and redemption management
  • Content Admin: News and announcements

Platform Health Indicators​

Monitor these key indicators:

  • Recognition frequency
  • User engagement rate
  • Points utilization
  • Reward redemption rate
  • Quest completion rate

Best Practices​

Admin Best Practices
  1. Regular Monitoring: Check analytics weekly
  2. Fresh Content: Update rewards and quests regularly
  3. Communication: Keep users informed of changes
  4. Feedback: Listen to user suggestions
  5. Training: Educate users on platform features

Getting Help​

  • Review specific admin guides
  • Contact platform support
  • Join admin community forums

Next Steps​