Analytics
Monitor platform engagement and recognition trends.
Analytics Dashboard
Access comprehensive analytics at Admin > Analytics.
Key Metrics
Overview Metrics
- Total active users
- Total recognitions (all-time, monthly)
- Total points distributed
- Total rewards redeemed
- Average recognitions per user
Engagement Metrics
- Daily active users
- Recognition frequency
- Points utilization rate
- Quest completion rate
- Reward redemption rate
Analytics Sections
Recognition Analytics
- Recognitions over time
- Top givers and receivers
- Recognition by value
- Department comparisons
- Trend analysis
Points Analytics
- Points distributed over time
- Points earned vs. redeemed
- Average points per recognition
- Allowance utilization
- Points balance distribution
User Analytics
- User engagement scores
- Login frequency
- Feature adoption
- Inactive users
- New user onboarding
Reward Analytics
- Most popular rewards
- Redemption trends
- Category preferences
- Fulfillment status
- Inventory levels
Quest Analytics
- Quest completion rates
- Popular quests
- Time to completion
- Quest engagement trends
Reports
Standard Reports
- Monthly engagement report
- Recognition summary
- Reward redemption report
- User activity report
- Department performance
Custom Reports
- Create custom date ranges
- Filter by department/role
- Export to CSV/PDF
- Schedule automated reports
Exporting Data
Export analytics data:
- CSV format
- PDF reports
- Excel spreadsheets
- Date range selection
- Custom filters
Trending Insights
Top Contributors
- Users giving most recognitions
- Filter by time period
- Department rankings
Trending Values
- Most recognized values
- Trend indicators (up/down)
- Value distribution
Best Practices
Analytics Tips
- Review weekly
- Track trends over time
- Compare departments
- Identify engagement gaps
- Act on insights
- Share wins with leadership