Rewards Catalog
Create and manage the rewards that users can redeem with their points.
Creating Rewards
- Navigate to Admin > Rewards
- Click "Add Reward"
- Enter reward details:
- Name
- Description
- Point cost
- Category
- Image
- Stock quantity
- Set availability
- Save
Reward Categories
Organize rewards into categories:
- Gift Cards
- Merchandise
- Experiences
- Charitable Donations
- Time Off
- Perks
Managing Inventory
Stock Management
- Set initial quantity
- Track redemptions
- Restock as needed
- Set "out of stock" status
Pricing
- Set point cost
- Adjust pricing based on demand
- Run promotional pricing
Reward Fulfillment
Digital Rewards
- Automated delivery via email
- Instant fulfillment
- Track delivery status
Physical Rewards
- Manual fulfillment process
- Shipping address collection
- Tracking number updates
Experiences
- Coordinate with HR
- Schedule and confirm
- Track completion
Redemption Management
Pending Redemptions
- Review redemption requests
- Approve or deny
- Process fulfillment
Redemption History
- View all redemptions
- Export reports
- Track trends
Reward Analytics
Monitor reward performance:
- Most popular rewards
- Redemption rates
- Point spend patterns
- Category preferences
Best Practices
Reward Catalog Tips
- Offer variety across price points
- Update catalog regularly
- Feature seasonal rewards
- Monitor and restock popular items
- Collect user feedback