Skip to main content

Integrations

Connect the Rewards Platform with other systems.

Available Integrations​

Single Sign-On (SSO)​

  • SAML 2.0
  • OAuth 2.0
  • Active Directory
  • Google Workspace
  • Microsoft Azure AD

HRIS Systems​

  • Workday
  • BambooHR
  • ADP
  • SAP SuccessFactors
  • Custom API integration

Communication Tools​

  • Slack
  • Microsoft Teams
  • Email systems

Analytics Tools​

  • Google Analytics
  • Custom analytics platforms

Configuring SSO​

  1. Navigate to Admin > Settings > Integrations
  2. Select SSO provider
  3. Enter configuration details:
    • Entity ID
    • SSO URL
    • Certificate
  4. Test connection
  5. Enable SSO

HRIS Integration​

Benefits​

  • Automatic user provisioning
  • Department sync
  • Role updates
  • Deactivation sync

Setup​

  1. Select HRIS provider
  2. Enter API credentials
  3. Map fields
  4. Configure sync schedule
  5. Test and enable

Slack Integration​

Features​

  • Recognition notifications in Slack
  • Post recognitions from Slack
  • Daily/weekly digests
  • Leaderboard updates

Setup​

  1. Install Slack app
  2. Authorize workspace
  3. Configure channels
  4. Set notification preferences

Microsoft Teams Integration​

Features​

  • Recognition bot
  • Notifications
  • Quick recognition commands
  • Team analytics

Setup​

  1. Add Teams app
  2. Configure bot
  3. Set permissions
  4. Enable notifications

API Access​

Generating API Keys​

  1. Navigate to Settings > API
  2. Click "Generate Key"
  3. Name the key
  4. Set permissions
  5. Copy and secure the key

API Documentation​

  • REST API endpoints
  • Authentication
  • Rate limits
  • Example requests

Webhooks​

Configuring Webhooks​

  1. Navigate to Settings > Webhooks
  2. Add webhook URL
  3. Select events:
    • Recognition created
    • Reward redeemed
    • Quest completed
    • Milestone achieved
  4. Test webhook
  5. Enable

Webhook Events​

  • Real-time event notifications
  • Custom integrations
  • Data synchronization

Integration Best Practices​

Integration Tips
  • Test in staging first
  • Monitor sync logs
  • Set up error alerts
  • Document configurations
  • Review permissions regularly

Troubleshooting​

SSO Issues​

  • Verify certificate validity
  • Check entity ID
  • Review attribute mapping
  • Test with single user first

Sync Issues​

  • Check API credentials
  • Verify field mappings
  • Review sync logs
  • Test connection

Next Steps​